1. Introduction
At Eternal Existence, we are committed to providing high-quality spiritual products that enrich your life. Please read our Refund & Returns Policy carefully before placing an order. By purchasing from our website, you agree to the terms outlined below.
2. No Returns or Refunds Policy
Due to the nature of our products and dropshipping process, we do not accept returns, exchanges, or issue refunds once a product has been delivered. All sales are final. We encourage customers to review product details, descriptions, and images carefully before completing their purchase.
3. Damaged or Incorrect Items
If your item arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery at support@eternalexistence.com.
When contacting us, please provide:
We will review your request and, at our discretion, may offer a replacement or store credit if the issue is verified.
4. Order Cancellations
Orders can only be canceled before they are shipped. Once an order has been processed and shipped, it cannot be canceled or refunded.
If you need to request a cancellation, please contact us immediately at support@eternalexistence.com.
5. Shipping Disclaimer
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Shipping times vary depending on product origin and destination.
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Eternal Existence is not responsible for delays caused by couriers, customs, or unforeseen circumstances.
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Customers are responsible for providing accurate shipping information.
6. Customer Responsibility
By placing an order on Eternal Existence, you acknowledge and accept that:
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All sales are final after delivery
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Returns, exchanges, or refunds will not be issued for change of mind
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Any questions about products should be clarified before purchasing
7. Contact Us
If you have any questions regarding our Refund & Returns Policy, please contact our support team:
Eternal Existence
Email: support@eternalexistence.com
Last Updated: September 16, 2025