At Eternal Existence, we are committed to providing high-quality spiritual products that enrich your life. Please read our Refund & Returns Policy carefully before placing an order. By purchasing from our website, you agree to the terms outlined below.
Due to the nature of our products and dropshipping process, we do not accept returns, exchanges, or issue refunds once a product has been delivered. All sales are final. We encourage customers to review product details, descriptions, and images carefully before completing their purchase.
If your item arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery at support@eternalexistence.com.
When contacting us, please provide:
Your order number
Photos of the damaged or incorrect item
A brief description of the issue
We will review your request and, at our discretion, may offer a replacement or store credit if the issue is verified.
Orders can only be canceled before they are shipped. Once an order has been processed and shipped, it cannot be canceled or refunded.
If you need to request a cancellation, please contact us immediately at support@eternalexistence.com.
Shipping times vary depending on product origin and destination.
Eternal Existence is not responsible for delays caused by couriers, customs, or unforeseen circumstances.
Customers are responsible for providing accurate shipping information.
By placing an order on Eternal Existence, you acknowledge and accept that:
All sales are final after delivery
Returns, exchanges, or refunds will not be issued for change of mind
Any questions about products should be clarified before purchasing
If you have any questions regarding our Refund & Returns Policy, please contact our support team:
Eternal Existence
Email: support@eternalexistence.com
Last Updated: September 16, 2025